Our Privacy Policy
Welcome to LaBarbería, a barber booking platform operating in Puerto Rico. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. By using LaBarbería, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of personal and usage data:
A. Information You Provide to Us
- Account Information: Name, email address, phone number, password
- Profile Details: User photo, preferences, barber details (if applicable)
- Booking Details: Service type, time, barber selected, location
- Payment Information: Only tokenized/secure payment details via third-party providers (e.g., Stripe)
- Reviews & Ratings: Feedback submitted for services
B. Information Collected Automatically
- IP address and device info
- App usage statistics
- Location data (only with your permission)
- Crash reports and diagnostics
How We Use Your Information
We use your data to:
- Provide and improve our services
- Facilitate bookings between clients and barbers
- Process payments securely
- Send booking confirmations and reminders
- Personalize your experience
- Analyze usage to improve app performance
- Comply with legal obligations
Data Sharing
We may share your data with:
- Barbers/Clients: To facilitate the booking process
- Payment Processors: Stripe for secure transactions
- Service Providers: Firebase, SendGrid, RevenueCat for app functionality
- Legal Authorities: If required by law
We do not sell your personal data to third parties.
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring
Your Privacy Rights
As a user in Puerto Rico (a U.S. territory), you may have certain rights under applicable privacy laws, including:
- Access: Request a copy of your personal data
- Correction: Correct inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-Out: Opt out of the sale or sharing of your personal information
To exercise these rights, contact us through the app or our website.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. You may request deletion of your account and data at any time through the app settings or by contacting us.
Cookies and Tracking
Our website uses cookies to improve your experience. You can control cookie preferences through your browser settings. Our mobile app uses analytics tools to understand usage patterns.
Children's Privacy
LaBarbería is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of LaBarbería after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through the app or our website.